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LOCAL PICKUP & EXCHANGE

 

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We are humbly inviting you to our office in downtown Toronto to pick up your order. You can save on shipping while meeting and chatting with us in person. 🙂

 

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How does this work?

 

Steps as follow: 
1. Make an order.

 

2. During checkout, choose “LOCAL PICKUP” as your option

 

Local-pickup-policy

 

 

3. There are three pick-up slots per week. Kindly write down your preference in the “Order Notes” section.

Pick-up-Notes

If none of these time slots works for you, please send us an email at support@sashion.ca and we will try our best to accommodate you.

 

4. A pickup confirmation email will be sent to you once your order is ready for pick-up. This usually takes about 1 to 3 business days except for all the Handmade and Made To Order pieces.

 

5. All you need to do now is bringing your ID and picking up your favourite pieces in our office. If you have any questions or concerns, please email us at support@sashion.ca and we will try our best to assist you.

 

 

Note Few ground rules here:

 

  1. Please bring ID with you. Your package won’t be released without any identification.
  2. You’re required to inform us 24 hours in advance if you can’t make it for your pick-up window.
  3. To avoid unnecessary delay, please do NOT choose “local pickup” as your option.
  4. If you’d like to return or exchange a piece locally, please send us an email at support@sashion.ca.
  5. Please keep in mind that all sale pieces are FINAL SALE and cannot be returned or exchanged. Store credits only.